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JAMBO INC. TERMS & CONDITIONS
Listings On This Site Are Advertisements
Listings on this website are not an offer to sell goods, but rather, they are advertisements to receive offers. All orders are subject to review and acceptance by Jambo Inc. As all prices are subject to change, your order may not be accepted or we may have to communicate price changes or availability issues to you after you place your order.
Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Jambo Inc. reserves the right at any time after receipt of your order to accept or decline your order for any reason. Jambo Inc. reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. We may require additional verifications or information before accepting any order. Jambo Inc. is a reseller to end user customers and does not accept orders from computer dealers, exporters, wholesalers, or other customers who intend to resell the products offered by Jambo Inc.
Price Changes
Due to market conditions, all prices listed on this site are in effect at the date of publishing and are subject to change without notice.
Taxes
Prices quoted exclude the Goods and Services Tax. Provincial Sales Tax is extra where applicable. For orders shipped in New Brunswick, Nova Scotia and Newfoundland, the Harmonized Sales Tax will apply.
Typographical Errors
In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, Jambo Inc. shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Jambo Inc. shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Jambo Inc. shall immediately issue a credit to your credit card account in the amount of the charge.
Return Policy and Limited Guarantee Against Defects
It is our goal is to ensure that you are fully satisfied with your purchase from us. When you receive your package, we ask that you examine it closely prior to opening the factory sealed product packaging. Items (except software) purchased from Jambo Inc. are returnable or exchangeable within 30 days only if the factory packing and seal is in its original state. Products whose packing has been opened are not returnable or exchangeable. In the event an unopened product is returned, it will be the customer's responsibility to ship the product to the address as per RMA (Return Merchandise Authorization) number provided by us. The cost of shipping will be paid by the customer. No returns will be accepted without a RMA number issued by Jambo Inc. or when the product manufacturer's or distributor's return policies supersede ours.
Every third party product you buy from Jambo Inc is backed first by the product manufacturer's warranty. Due to copyright laws, defective software will be exchanged for the same title only. Hardware confirmed as defective by the product manufacturer or Jambo Inc. will be exchanged at our sole discretion within the first 30 days of ownership only. After 30 days the product manufacturer's warranty is the only warranty in effect. Terms and conditions may vary by product or manufacturer. Jambo Inc will assist customers whenever possible in gaining satisfaction with product manufacturers. For assistance or to exchange a defective product please email us at: sales@Jamboinc.com.
Defective products returned for exchange must be in new condition, original packaging and include all disks, registration cards, packing materials and other accessories and be received within 30 days of the invoice date. We reserve the right to refuse for return or charge a restocking fee for damaged or incomplete returns. No returns will be accepted without a RMA (Return Merchandise Authorization) number issued by Jambo Inc or when the product manufacturer's or distributor's return policies supersede ours.
Processing Time
Please note credit card processing can take up to 3 business days (Depending on the accuracy of the information given to us by the customer.). Further, for security reasons, voice confirmation may be required before we can process your credit card for payment.
Total Time For Delivery
Total time is based on the amount of time it takes to get payment authorization, order processing, and the transit time from the carrier. This can range from 24 hours to 10 days. However most customers within local trade areas within Canada will receive next business day delivery in most cases.
Shipping Charges
We offer FREE SHIPPING for all orders placed with us. This also applies if your order must be shipped in multiple boxes or in separate shipments in the event an item in your order is not in stock and must ship at a later date.
Products Supplied To Ontario, Alberta, Saskatchewan and British Columbia Customers
Ontario customers: Effective April 2009, there will be a charge for Waste Electrical and Electronic Equipment (WEEE) Program Steward Fees. These charges can be reviewed under Ontario Electronic Stewardship (OES) website.

Alberta customers: There will be a charge for ALBERTA ELECTRONIC DISPOSAL SURCHARGE on designated new electronics products purchased and shipped to Alberta. These charges can be reviewed under
Alberta Recycling Management Authority's website.

Saskatchewan customers: Effective February 01, 2007, under the SWEEP (Saskatchewan Waste Electronic Equipment Program) we are required to collect an Environmental Handling Fee on designated new electronics products purchased and shipped to Saskatchewan. These details can be viewed under
SWEEP's website.

British Columbia customers: Effective August 01, 2007, under the Electronics Stewardship Association of British Columbia (ESABC) program we are required to collect an Environmental Handling Fee on designated new electronics products purchased and shipped to British Columbia. These details can be viewed under
ESABC's website.
 
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